Returns & Refund Policy
At Mainline Materials, we strive to ensure your complete satisfaction with every purchase. If you are not entirely happy with your order, we offer a straightforward return process for eligible items within 30 days of delivery.
Initiate Your Request
Contact our customer support team with your order number and details regarding the items you wish to return to receive a Return Authorization.
Prepare the Shipment
Securely pack the materials in their original, unopened packaging to ensure they remain in resalable condition during transit.
Ship the Items
Affix the provided return label or use a tracked shipping service to send the package back to our designated fulfillment center.
Receive Your Refund
Once our warehouse inspects and approves the returned goods, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing